Our service requires that our customer provide approximated sized and formatted artwork. We will resize artwork within our tolerance as our part of the service. Below you will find information about size, resolution, file format, and tips on preparing your artwork. Incorrectly formatted artwork may result in delays in order processing.
General File Requirements
Please check out our general file requirements below. These requirements apply to all of our products unless otherwise noted on the product specifically.
Print File Types
General speaking, we accept any file format generate from Adobe Photoshop and Illustrator. We also accept file generate from CorelDraw (Please export file to the format list below.
.AI, .PSD, .EPS, .TIF, .BMP, .JPG, .PNG, .SVG, . .GIF, . PDF., .EMF, .WMF.
Make sure all files are single layered with outlined fonts and have a transparent background
JPG, PNG, GIF files are accepted but need to be within our resolution requirements.
Screen Printing file requirement:
Our maximum screen printing size is 17″ wide x 20″ height. Oversize print will be available upon request. Maximum print size for oversize print is 20″ wide by 27″ height. We prefer you send actual size artwork to us in vector format such as Illustrator file. For bitmap format such as psd, please send the file not less than 200 dpi.
Embroidery does not require very high-resolution image. We only need the image good enough to be traced.
Color Profile for DTG
DTG (Direct to Garment printing) are all printed in the CMYK color profile. When setting up your file make sure it is in CMYK rather than RGB. The reason for this is that a CMYK printer is not able to print all the colors in the RGB color space. All phone cases are printed in RGB.
All garments are printed at 300 DPI. Any images that are NOT 300 DPI are not guaranteed for final size. If your image is only 200 DPI our machines may reduce the size of your final print. Please specific you print size to us to confirm. Artwork below 300 DPI will be blurry or choppy. There might be an additional charge for us to fix the artwork and delay on production.